Cryptocurrency-exchange BitMEX recently accidentally leaked out thousands of email addresses from users. An employee of the trading platform has reportedly forgotten to send a newsletter as a blind carbon copy (bcc) e-mail.
This means that every e-mail contains the addresses of thousands of users. BitMEX has since published a statement that states:
We are aware that some of our users received a general e-mail with user updates earlier today that contained the e-mail addresses of other users.
Our team took immediate action to manage the problem and we are taking measures to understand the scope. You can be sure that we are doing everything we can to find out the cause of the error and we will contact all users affected by the problem.
The privacy of our users is a top priority and we are very sorry for the concerns that this brings to our users.
How it is possible that a large professional company such as BitMEX commits a blunder like this is still unclear. Lawyer Jake Chervinsky calls the error “insanely incompetent”:
BitMEX just doxxed its users in the most outrageously incompetent way imaginable: forgetting to use blind copy on mass email. Someone must be cleaning out their desk already. https://t.co/KmARzImxnk
– Jake Chervinsky (@jchervinsky) November 1, 2019
Cryptocurrency-exchange Binance advises victims, who have an account on both exchanges, to adjust their e-mail address as a precaution:
We are aware of a large-scale user email leak from another exchange.
If you are one of the affected users and you also have a Binance account under the same email address, we recommend changing your email immediately using the below steps: https: //t.co/sgEr5sqleg
– Binance (@binance) November 1, 2019
Several crypto-exchanges have been hacked this year alone. South Korean exchanges such as UpBit and BitThumb in particular appear to have been the target of North Korean hackers lately, but Binance has also been the victim of a hack in May. The massive leakage of e-mail addresses may make BitMEX customers vulnerable to such hacks; a big blunder.
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